In today’s modern technological landscape having Wi-Fi-based solutions like VoIP or Hybrid may seem like the only option, however, analog solutions such as PBX are still beneficial for certain businesses.
PBX or Private Branch Exchange solutions are ideal to manage multiple telephone lines and more telephone numbers affordably and simply. These PBX solutions literally link phones across multiple locations in a company or business together.
Since there is no dependency on Wi-Fi, spotty signals or dead spots won’t affect your ability to maintain internal and external communication. When the stakes for your business are high, its important to be able to still connect.
The benefits of PBX don’t just end there. PBX solutions have centralized control which allows for a variety of extensions to be accessed through one number. This can facilitate a direct connection between clients and a particular team member. PBX also accommodates if you don’t have an active receptionist or after-hour support. With an automated menu and flexible call routing that can direct calls to another line or a voicemail box.
Taking the modern solution for your business may always seem like the way to go, but some things that aren’t broken just don’t need to be fixed. Telecom in DFW can install and configure a PBX solution for your business or office.