At Ighty Support, we understand the unique challenges that face the healthcare industry today. HIPAA compliance and data assurance are a vital part of your healthcare practice and having a robust managed IT system is critical to ensure the integrity of your patient and hospital records in case disaster strikes. The rapidly evolving nature of IT can make staying up to date very difficult, especially if you don’t have a dedicated team of IT professionals to help you with your needs.
HEALTHCARE
MANAGED IT SERVICES FOR HEALTHCARE
As healthcare organizations attempt to balance high-quality patient care with worker shortages and turnover management, finding the right healthcare managed IT services provider you can trust is essential. Ighty Support is a leading healthcare IT service provider with more than a decade of experience.
Failing to remain current in your IT infrastructure can put both your healthcare practice and clients at risk. Mail encryption and data security are crucial, ensuring client information remains protected and confidential. Billing processes and time-tracking have increasingly become digital and having 24/7 access to vital systems, document storage, collaboration software, and case management solutions are an essential part of any healthcare practice.
Some of the benefits of our managed IT services for healthcare practices include:
- HIPAA compliance management
- Technical healthcare expertise
- Accelerated systems performance
- HIPAA compliant cloud storage
- Responsive help desk
- On-site support
- 24/7 monitoring
Hosted VoIP for Medical Offices
A hosted VoIP solution can aid doctors, PAs, nurses, and other medical staff to streamline operations, reduce cost, minimize office stress, and help increase the quality of patient care.
Healthcare Cloud Solutions
Communication and collaboration between staff are crucial in the healthcare industry in being able to store and access patient information instantaneously and on any device. Cloud solutions in the healthcare industry can increase office productivity and efficiency, decrease the total cost of capital, improve office mobility, and increase the quality of patient care.
Data Protection & Availability
HIPAA requires healthcare organizations to have a disaster recovery and business continuity plan in place. This doesn’t just protect EMR, PHI and covered entities, it also has the ability to continue normal operation in case the facility enters “emergency mode” in the event of an unforeseen disaster. Ighty Support allows your health organization to have an off-site HIPAA compliant data center, On-site HIPAA compliant storage, “Emergency mode” failover, and a fully compliant continuity plan.
With a presence in Dallas, Carrollton, Fort Worth, Bedford, Mansfield, Arlington, Plano, Southlake, Denton, Prosper, Frisco, and Alliance, Ighty Support can provide locally managed IT services to healthcare organizations quickly and efficiently. Plus, all pro-active maintenance is included, ensuring your IT system remains fully updated and compliant, allowing you to focus on the aspects of your work that matter the most.
Business Phone Solutions for Medical Practices
At Telecom in DFW, we offer a variety of services to ensure that your practice stays connected. We start with a free consultation to establish our starting point. Whether your office already has a phone solution and needs support or is looking for a replacement, we can help. We have over a decade of experience in the telecommunication industry and are here to guide you every step of the way. Telecom in DFW is committed to providing you with the best installation, cabling, configuration, and training for your new system. After that, we provide 24/7 support and rapid restoration solutions, because we understand how crucial communication is for you and your team.
PBX Solutions
Having a PBX solution for your practice is crucial. With a PBX system, spotty Wi-Fi won’t prevent your team from communicating and delivering potentially life threatening care to patients. A PBX solution can also allow your team to connect with a simple extension code rather than having a longer phone number for each line. A PBX also supports features such as a voice menu and voice messaging system, so you can ensure you’re providing your patients the exact care that they need.
Hosted VoIP Solutions
A hosted VoIP solution is a modern system for a modern medical practice. A VoIP system allows for a high-quality connection at a cheaper price. Since VoIP depends on the internet, a high-quality connection is possible even outside the office. VoIP also supports communication using video-call or texts to provide patients care from home. With the cloud, all your content can be accessed and shared anywhere – while still being secure. VoIP also offers features to better connect with your patients such as sending them text notifications for scheduled meetings or necessary updates.
Hybrid Solutions
A PBX solution for medical offices is critical since relying on the internet for communication can mean life or death. However, a VoIP system offers several advantages that your practice should certainly take advantage of. With a hybrid system, you can get the best of both worlds, by making your PBX and VoIP systems compatible with one another.